After the cruise final payment date the refund is, the total value of the ticket will be refunded less a $200.00 non-refundable penalty. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. The airline and flight routing may differ from the original assignment due to this name change. 3.2 What class of flight seat/ticket is booked? In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. Where a refund is due, we will pay you the full amount of the decrease in our costs. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. Guests under the age limits above will not have alcohol returned to them. The from prices are calculated using the lowest stateroom category available and this pricing may not be available on all sail dates shown. We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the Booking Conditions set out below. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. 2.7 Are there any formal health requirements? (IGTV), an Ecuador company, and that company will also be a party to your contract along with Celebrity Cruises Inc. Your full name, including any middle names, as it appears on your passport, as well as your date of birth, must be given at the time of reservation. ("NRDB") cancelled prior to final payment due date will receive a future cruise credit ("FCC") in the amount of the deposit minus a $100 per person . By providing us with the details requested under these Booking Conditions, you consent to the sharing of your personal data with third parties including where necessary the transfer of your personal data outside the European Economic Area for the purpose of fulfilling this holiday contract with you. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. Persons using The Spa must be over the age of 18. We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Please note, the amendment fee is a non-refundable amount, which will be included in any cancellation charges as detailed in section 1.10 above. Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. To make sure you know about the visa requirements for your destination, please go online to www.visacentral.co.uk/celebritycruises. Please note: It may not be possible to confirm your flight details at this point. Special care must be taken of such items. Learn how to make payments, view your booking details, make changes to your booking, and more. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. Further, if such failure to provide this information results in fines, surcharges or other financial penalty being imposed upon us, you will also be responsible for reimbursing us accordingly. Such promotional GTY categories are defined as follows: XC - Concierge Class balcony stateroom. Please contact us at 1-866-277-8452 to make changes to your cruise vacation.*. Some flights may incur a supplement which will be advised at the time of booking. You must produce documentary proof of the reason for the transfer of your/their booking with the request (e.g. I suppose I'll go ahead and pay it but I am a t. This may mean that some facilities and restaurants are not open at full capacity or may change from time to time. Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. . The value of the original FCC will now be added to the new FCC at 100% of its original value, plus 125% of any amount paid on the sailing Royal Caribbean cancelled because of the pandemic. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. We are new to Celebrity but seasoned cruisers (Elite with Princess.) The time needed to make final payment for a cruise has been pushed back, a change the cruise line has not done throughout the global health crisis. You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. The payment schedule for groups is different from that of individuals. )Guest Drone Policy: 1. Celebrity Cruises. The following Booking Conditions together with our General Information and the Guest Conduct Policy available at www.celebritycruises.com/gb form the basis of your contract. Common interest groups and immersion sailings. Any liability, including environmental damage from drone usage is the guests responsibility. These fees are detailed in section 1.11. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. Information on health requirements is also contained in the UK Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices, and on the UK Government website at www.gov.uk/foreign-travel-advice. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. Any surcharge must be paid with the balance of the cost of the holiday or within 14 days of the issue date printed on the surcharge invoice, whichever is the later. Celebrity Cruises may charge a reasonable fee for such services. Cookies are used on this website. Royal Caribbean is not liable or responsible for any illness, injury or death of any passenger or for any damage to, or loss of any luggage or other personal possessions of any passenger arising out of or in connection with travelling and alighting on the tenders, as these services are not under our control. If so, these will be confirmed to you at a later date. Please note, for the purpose of ABTA protection, this will include any additional components including any on shore hotel accommodation and/or ground transfers arranged by us as part of your cruise booking with us. Royal Caribbean Cruises Ltd. do accept all major credit cards. Such bookings will be treated as normal bookings subject to the above comments on special requests. Norwegian Cruise Line's Payment and Cancellation Policy is subject to change without notice. https://www.celebritycruises.com/gb/privacy-policy. No refunds will be given on any cruise for no-shows. Whilst we endeavour to book the best connections between flights, a wait may be experienced at connecting airports. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. About a week and a half later we received an email saying if our balance was not cleared our cruise could be cancelled. It is your responsibility to make sure that the insurance you purchase is suitable and adequate for your particular needs and to purchase additional or alternative insurance if required. Please visit your airlines website for details. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. The . This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. Any claims covered under The Athens Convention must be made within the time limits set out in The Athens Convention. I just talked to a Captain's Club rep. In the event that you do not notify us within these time limits, this may affect our ability to investigate the loss, delay or damage and may impact on the way the complaint is dealt with. Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. Please note: The date of departure means the date the arrangements you have booked with us . 5.8 What is your limit of liability towards guests? Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. We may also need to collect other personal details such as your nationality, citizenship, gender and passport details in addition to the details mentioned above. Some airfares may require full payment at time of booking, which may be non-refundable. Top Fake Instagram DM Apps #1 Funsta #2 Fake Chat Conversation - Prank #3 Fake All - Call, Chat, Message #4 Fauxy App - Fake Chats Post Story Live Video Prank FAQ on How To Fake An Instagram DM 1- Can . Where a travel agent acts as our agent for a booking, any payments of money accepted by the travel agent from you is held on behalf and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the travel agents obligation to pay such funds to us as ATOL holder for so long as we do not fail as a business. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. The current Celebrity Cruises brochure contains all available standard cruise only and fly cruise packages as of this date and replaces all previous editions whilst the website https://www.celebritycruises.com/gb always contains the most up to date cruise only and fly cruise products available. ) Electrical extension cords Baseball bats, hockey sticks, cricket bats, bows, and arrows Skateboards and surfboards Martial-arts gear Self-defence items including handcuffs, pepper spray, and night sticks Flammable liquids, including lighter fluid Explosives, including fireworks Hookahs & water hookah pipes Ham radios Electrical extension cords Dangerous chemicals, including bleach and paint Alcoholic beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. You must also give us details of any relevant insurance coverage you hold. The final payment date is in three days for the cruise that we are looking at. Therefore, all bookings will benefit from all EU rights applying to packages pursuant to the applicable law in force at the time of booking. We have not booked yet as we are waiting to hear from our cat sitter. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). If unavoidable and extraordinary circumstances prevent us from completing the voyage, and we notify you of this without undue delay before the start of the package commences, we will have no liability to you save for a refund of the amount paid for the holiday within 14 days. We may also be required, either by law or by applicable third parties (such as Immigration Authorities) to disclose your details for various reasons; for example, in the interests of protecting national security. . Advice on making a complaint is available at www.caa.co.uk. Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. We booked an upcoming cruise over a year ago - on our invoice final payment is due July 25now Celebrity is telling me it is due in 2 days or it MAY be cancelled. . This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). All Activity; Home ; Categories ; Cruise Lines "A - O" Celebrity Cruises ; Celebrity Web-Site - Final Payment Date - Glitch? So that we may assist as much as possible, you must tell us about the problem as soon as possible. We logged on and an outstanding balance of 26pence was showing. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. In this event, the airline concerned may provide you with refreshments, and if necessary, may provide overnight accommodation depending on the expected length of the delay, the time of day and the airport in question. Fake Celebrity Instagram MessagesInstagram. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. A. We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. Visiting from {country-flag} {country-name}? 5.7 What is your liability towards guests? Yes. Please always check your confirmation invoice on receipt to ensure it includes all relevant details. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Some of these conditions may limit or exclude the airlines or other suppliers liability to you, often in accordance with International Conventions. Airlines, hotels, lodges, rental companies and our other suppliers have their own conditions, which will apply to your holiday, we strongly recommend that you refer to these. RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. VisaCentral are pleased to offer discounts to Celebrity Cruises guests when booking online through the above web link. If we need any other personal details, we will inform you before we obtain them from you. Please ask for this document and keep this document safe with your travel documents when you travel. Please note that flights may only be purchased as part of a package and with a Celebrity cruise. Providing your chosen holiday is available and we have received all appropriate payments, we will send our Confirmation Invoice to you (if booking direct) or your travel agent. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. a return flight to London Heathrow as opposed to London Gatwick so please check your details carefully before paying for your booking. You acknowledge and agree that, by their very nature, the recreational activities that you are participating in can be dangerous with inherent risks, dangers and hazards, and personal injury (and sometimes death) can occur and you agree to assume and accept all risk of personal injury or death which may occur. Where the Montreal Convention 1999 applies, the maximum we or the airline will have to pay you at present for loss, destruction, damage, delay of luggage is the maximum payable under the Convention. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. Once your holiday has been terminated in this manner, we will not have any further responsibility towards you. We cannot accept any liability whatsoever for any mistakes and/or any incorrect/inaccurate information which results from the use of an out of date brochure. You are also strongly advised to take out appropriate and adequate insurance to protect such items. If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. Is Celebrity doing this to eliminate the price reduction refunds? . Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. You must also give us details of any relevant insurance coverage you hold. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. They will advise you on how this information can be provided or verified. At the time of printing, all details listed in this brochure were correct. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. Enjoy up to 75% off your second guests cruise fare and save up to an additional 1,200 per room.*. Any increased non-refundable deposit payment required will be advised to you at the time of booking. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. These sailings are known as Immersion sailings and this means that the product will be tailored to the local market onboard in terms of language, food and entertainment. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Please note, that for any of our ships sailing from a port in the US or Canada, the minimum age for the above policy will be twenty-one (21). Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. For your protection once on board, all valuable and important items should be deposited with the Guest Relations Desk or in your stateroom mini-safe. In the event that our authorised travel agent becomes insolvent after we have issued our confirmation invoice, then all monies you have paid to that travel agent for that cruise only holiday are protected by our ABTA membership. Likewise, if any details change of your holiday that changes the details in the ATOL Certificate we will issue a new ATOL Certificate to you which will replace and supersede the previous one.