marketplace, Starbucks has an opportunity to lead by example. A normative approach views stakeholders as ends in themselves rather Which legislation was passed in 2002 that mandates reporting transparency by businesses in areas ranging from finance to accounting to supply chain activities? As Starbucks, we can either choose to rise to this moment or stand idle. Cambridge: Cambridge University Press. Fortunately, I know people that focus on the profit as well as everyone and everything around them and are doing perfectly fine. The consumers also have a responsibility whether they end up liking the product or not and that is to make sure they let the company know whether they are doing a good job or not. companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA Blooms: Apply Starbucks confirmed the results of the vote to CNN Business. Kroger take into account their suppliers, which include farmers. Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. Mellody Hobson, Starbucks Board of Directors chair, joined Kevin Johnson, president and chief executive officer, for opening remarks following today's news that Johnson made the personal decision to retire from . In three to four sentences, describe the difference between legal compliance and social responsibility. \end{array} C. Stakeholder perceptions have a large impact on success. Donec aliquet. Blooms: Application Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. Which of the following does an entrepreneur typically need to be willing to do to start a business? Donec aliquet. D. chief privacy officer, In which functional areas of business does the CEO hire management? that uses billions of liters of water in a community where many people are without water. The duty to obey a categorical imperative is irrespective of consequences. FedEx and UPS, two of the largest shipping companies in the world, have both stopped sending shipments to Russia. Which of the following are Starbucks' stakeholders? operations (CAFO). One way to address the issue of shared responsibility between corporations and society is the implementation of a(n) ________. Over time, people change, technology advances just like it has in the past couple of years, and cultural mores shift. JFR Crew Member applicants must be a full-time high school student between the ages of 16-18 as of July 1 of the current year. AACSB: Real-world, Difficulty: Moderate (Select all that apply. b. Sarbanes-Oxley In several sentences, describe how ethical standards can shift with geography and time. \end{aligned} protect than a trademark or patent. Journal of Business Ethics, 108(3), 285298. They can affect how successful Starbucks is by doing their job and providing inputs into decisions that go into creating products and services that customers want. For that law, companies are. C. It is ineffective because it uses consumer stakeholders to pressure suppliers and make Farmers supply the coffee grains and tea that are necessary for production. STEP 1: DEFINE STAKEHOLDER ENGAGEMENT Discuss the meaning of stakeholder engagement. c. marketing d. ethics does not apply to the commerce and money, ethics is the guising principle for dealing with others, how did Aristotle reconcile his distrust of business? Today, it is a global roaster and retailer of coffee with more than 24,000 stores, 40% of which are in some 70 countries worldwide. pilgrimages in response to passenger stakeholder interests in making such trips. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. d. business should behave ethically, fulfilling a strategic mission, business should behave ethically, being responsible to all stakeholders, which of the following are starbucks' stakeholders? a positive bottom line. In the most generic form of stakeholder groups, Starbucks has an effect on its Employees, Customers, Community, Suppliers, Shareholders, Government, and Competitors. a. pollution tax 100 %. a. the "purchase" of Manhattan For ex. D. plastic-cover manufacturers, Which are some types of stakeholder relationships that a local chamber of commerce would the risk of stakeholder displeasure and critique, which could result in bad publicity for a Sample Answer: Customers are articulate about their views of a company. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. It is ineffective because it only requires disclosure of information about suppliers' working conditions and does not govern those suppliers. ), positive customer experiences Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? C. her portrayal of the character offended shareholders Consumer feedback on social media sites does not affect a company's prospects or status as ethical. Difficulty: Moderate d. Samsung's recall paid refunds and limited potential lawsuits, Samsung's recall paid refunds and limited potential lawsuits, what was the reason for Scarlett Johansson's withdrawal from a recent movie? Consequently, the ways in which Starbucks engages with these two groups of stakeholders is a significant reflection on the corporations approach to stakeholder concerns on a more general level. a. high-level manners A bribe is given with either an explicit or implied expectation of return that will benefit your business while a gift is given without any expectation of return and does not benefit your business. Make a list of Starbucks' goals. A. being committed to ethical business practices. Which of the following is not an example of a diffused shareholder? The most important function of the board of directors is to hire the president or When expanded it provides a list of search options that will switch the search inputs to match the current selection. Sample Answer: MITRE is a five-step guide to stakeholder assessment and management. Which of the following entrepreneurs is known for having an easygoing personality? The first challenge an employer may face in providing reasonable accommodations under the ADA for employees is trying to find a way on how to get an employee to work or even a substitute on short notice when that same employee is having a hard time getting to work on time because of the medical treatments he/she is undergoing.The second challenge would be having to prove that the reasonable accommodation would be way too hard to do or the money it requires is way out of budget (undue hardship). b. the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons This is viewed An external stakeholder is someone who a company recognizes that makes decisions concerning operations. virtue ethics (the third normative approach)- focuses on the character of the decision-maker. Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. They have clearly defined symbolic speech and what type of symbolic speech is protected. Answer: False, True or false? About Starbucks, the main challenges related to economic, social, and technological factors. How can entrepreneurs best ensure their customer-service vision is passed on to employees? Explain how Ikea has had to adapt its business model in different countries. premise by lawyers and legal-aid groups. Certainly, programs of these kinds that have been maintained by Starbucks have been beneficial to some employees and are consistent with the principles of stakeholder ethics. They can be found working as baristas, store managers, or regional executives. c. coffee and tea growers C. environmental agencies The company has. f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] Shippers. A. her portrayal of the character was insincere Operations Management questions and answers. B. amenities* Employees are dissatisfied with the trust they receive from management and are seeking "representation" through unions. a. consumerism Each employee prides in working in an organization that acknowledges his efforts. It must determine which are The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). reidentify stakeholders. (Select all that apply.). It is insufficient to have a mission statement, language on a website, or d. courage, decency, and leadership, ethics are the _______ to which we hold ourselves accountable in our professional and personal lives. Which concept means that the owners (shareholders) of corporations, as well as directors and managers, are protected by laws stating that their losses in case of business failure cannot exceed the amount they paid for their shares of ownership? Employees are one of the most important internal stakeholders of Starbucks. Draw a T-account for the bank. There are dedicated sites Course Hero is not sponsored or endorsed by any college or university. A firm's vision is the foundation for its mission. true or false: during the industrial revolution and the postindustrial era, the goal of businesses was to earn as high a profit as possible for shareholders, with little concern for outside stakeholders, true or false: even in business, ethics is not about human morality but rather about human consumption, true or false: unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture, true or false: religion's role in business is less certain today; we are perhaps more likely to see a universal, secular code of ethics develop than to see religion serve as common ground for different cultures to come together, businesses that wish to achieve the dual goal of human flourishing and responsible profits should model which ethical behavior? c. Assume that Humongous bank is part of a multibank system. The ExploitDB is a very useful resource for identifying possible weaknesses in your network and for staying up to date on current attacks occurring in other networks". Nam risus ante, dapibus a molestie consequat, ultrices a, View answer & additonal benefits from the subscription, Explore recently answered questions from the same subject, Explore documents and answered questions from similar courses. Identify and describe two factors that determine the ethics of "gift-giving" as opposed to bribery. C. legislatures Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . Which of the following is true of Court decisions concerning symbolic speech? What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? Community members may view big box stores as a threat to small businesses' livelihood. Applicants must submit a complete application to receive an interview. (1997). Which of the following is NOT a characteristic of a strategic leader and stakeholder such as Howard Schultz? Which of the following are Starbucks' stakeholders? Enculturation refers to the process by which humans learn the rules, customs, skills, and values to participate in a society. Which of the following definitions best describes mercantilism? true or false: culture and ethics cannot be separated, because ethical norms have been established over time by and make sense to, people who share the same background, language, and customs. Q: The focus on chapter 6 is diversification which can mean different things for companies depending on the context. Blooms: Apply Stakeholder theory: Reviewing a theory that moves us. Which of the following are steps in the MITRE stakeholder process? Also, it is crucial that the company inform And there are two types of stakeholders, including the primary and seconday stakeholders ( Clarkson, 1995). According to Donaldson and Preston, what are the three theoretical approaches to considering stakeholder claims? a. her portrayal of the character was insincere The access economy is a business model where goods and services are traded on the basis of access rather than ownership. d. emphasis on method as opposed to content, virtue ethics is an ethical system based on the exercise of which virtues? (2013). Blooms: Apply Blooms: Apply insufficient. Acculturation refers specifically to the cultural transmission and socialization process that stems from cultural exchange. The following is a guide to engaging successfully with stakeholder groups. We will send [DOCUMENT_TITLE] to your email. Multiple highly publicized incidents involving conflicts between Starbucks and its customers have been detrimental to the companys reputation in the area of corporate social responsibility. normative, descriptive, and instrumental approaches. Fu, itur laoreet. Summarize the ethical debate of whether corporations owe a duty to society or only to their owners. (Select all that apply. Milk, which is a main ingredient of the ice cream, is often sourced from confined-animal feeding Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. (Select all that apply.) a. implementation of values AACSB: Application, Difficulty: Moderate The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. c. utmost conduct Employees and customers are the two most visible manifestations of the activities of Starbucks and certainly the most visible stakeholders (Mansell, 2013). c. Citizens United a. honesty and integrity b. virtue ethics and utilitarianism c. loyalty to management d. respect for business diversity honesty and integrity True or False: The environment is not considered a stakeholder false In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. : an American History (Eric Foner), Psychology (David G. Myers; C. Nathan DeWall), Biological Science (Freeman Scott; Quillin Kim; Allison Lizabeth), The Methodology of the Social Sciences (Max Weber). governance. Which of the following are factors included when applying a legal definition of diversity? Develop or acquire assets and skills needed to implement the strategy. Select the best answer. Starbucks CEO Kevin Johnson earned a $1.86 million bonus in fiscal year 2020 in addition to a larger retention award, designed to. Henry Ford must operate Ford Motor Company primarily to maximize profit for its shareholders. Journal of Management, 34(6), 11521189. List and briefly describe the two types of virtues identified by Aristotle. Which of the following is considered the most important internal stakeholder of a corporation? True or False: The environment is not considered a stakeholder, True or False: Goodwill . a. he viewed those outside economic and political circles as virtuous About Path Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. This can be a consumer who is unable to express their discontent with a product or
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